Weekdays 8 am - 6 pm Pacific


Problems with NOT Having Reputation Management Software

  • You decide to google your business and found that you aren’t doing as well as you thought
  • In spite of your best efforts, some of your customers are NOT happy and they’re telling everyone with negative customer feedback
  • Negative reviews hurt emotionally and financially—they are not going away on their own
  • Managing your reviews manually is difficult
  • Sometimes you're not even aware of all the reviews on every review site
  • It takes time to manage your online reviews without a reputation management software system in place…time that you don’t have

You may want to consider…


Where Reviews Mean Business

Why To Buy

ReviewInc provides all-in-one access to manage your online reputation with UNIQUE customizations for a tailored, faster, and stable experience. Features include:
  • BEST Administration

    ReviewInc grants access levels for every type of user, so multiple team members can manage your reputation using just the features they need to do their job. The platform also includes an optimized email system designed to get you past the spam filters—critical when sending thousands of requests to review your product or service.
  • BEST Mobile Access to Manage Online Reviews

    Unlike other online reputation management software services that provides a “light” app with scaled down features, ReviewInc has full feature web access optimized for mobile devices. You get the same powerful mobile capabilities as a desktop at ultra-fast speeds.
  • One of the MOST Secure - Online Reviews

    ReviewInc delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names, making it one of the industry’s most secure review management platforms with full HIPAA Compliance.
  • One of the MOST Stable Online Reputation Management Services

    ReviewInc is renowned for reliability. Monitored 24/7 with a minimal 99.9% verified uptime, you’ll be able to monitor review and increase the ability to respond to negative customer reviews before they cause damage.
ReviewInc provides a thorough business reputation analysis of your online business reviews while giving you a comprehensive view of your online reputation. By utilizing the reputation management tools, you can see a clear line of growth and productivity.
  • BEST Online Reputation Management Dashboard

    With the industry’s most customizable role-based dashboards, you can design your preferred layout using robust filters based on ratings, date, source, review site, marketing campaign type, and more.
  • BEST Business Reporting

    The ReviewInc online reputation management software provides everything you need to properly monitor and manage your reviews, including competitive rankings, ratings and reviews over time, timeline reports, with customizable filters, even showing if your listings are consistent. The email reports with detailed graphs can be customized to match your brand identity and company logo.
  • MOST Review Sites Reviewed

    ReviewInc monitors the MOST review sites of any other reputation management service (over 600 vs less than 250 with other online review services), ensuring you have the widest coverage and reduces the risk of missing any review opportunities.
ReviewInc provides the most versatile online reputation management software with marketing campaigns and market research surveys designed around your business to get more customer feedback which converts into public reviews online.
  • Review Marketing

    Customer-driven marketing with drip, review, and automated campaigns that are fully customizable and timed perfectly. ReviewInc’s Patent Pending Automatic Email Domain Correction ensures that you are reaching your customers without error.
  • Visual Preview of your Review Generation

    A panoramic view of your entire online review flow is available on one interactive screen, including customized email and SMS campaigns, private customer feedback option, thank you notes, and follow-up messages.
  • Global Access to Online Reviews

    ReviewInc is the ONLY Reputation Management company that offers 26 different languages, providing you unlimited global access for local and international business reputation management.
  • Customer Market Research Surveys

    Fully customizable market research surveys raise instant awareness about your product or service, and when necessary, creates the opportunity to improve the overall customer experience.
  • BEST ROI Conversion Reports

    To see the ROI for your efforts, look no further than our matching system. ReviewInc is the only reputation management review software that matches customer reviews and reports private customer feedback requests to public reviews.
ReviewInc offers the best online reputation management software within a fully comprehensive customer review dashboard. Monitor customer reviews with unmatched report customization and instant review notifications. Respond directly to customer reviews, enjoy the unique ability to find review sites, and let ReviewInc fix the broken links for you.
  • Review Site Auto-Fix Link Management.

    Your customer reviews are valuable and missing reviews can cause negative feedback to go unnoticed. With ReviewInc’s online reputation management service, the software automatically finds, monitors, and fixes review site links, guaranteeing you won’t miss your customer reviews.
  • Track Negative Customer Feedback to Resolution

    ReviewInc’s online reputation management system includes an easy-to-use workflow where you manage negative review resolution, generate Issue Resolution reports and help convert your customer experience into positive reviews. ReviewInc also integrates with popular support ticket systems and CRM platforms to reduce double entry and ensure thorough follow up.
  • Automatic Review Alerts

    Stay 100% current with your online business reputation with customized alerts every time there's a review . Prioritize responses by filtering these alerts by source and star rating.
ReviewInc empowers your business with all the online reputation management tools to boost your business reputation and bottom line:
  • Best Review Testimonial Microsite

    Other online reputation management services host your customer review testimonial microsite off their website, generating SEO traffic for them, not your business. ReviewInc includes an app/widget that allows you to implement the microsite off your own site giving you the SEO traffic advantage.
    • MOST powerful online reputation management rules.

      Pull your best online reviews together with the exact criteria you want. Select filters to fix issues and see how your business reputation has improved.
    • Review Testimonials on Your Site.

      Ensure your website always has the freshest content with new public reviews and private customer feedback.
  • Best Online Reputation Management SEO analysis

    ReviewInc's customizable SEO Impact Analysis shows exactly where your company reputation stands and how to boost your online rankings.
  • Star Rating in Google Search

    ReviewInc is one of the few online reputation management systems that can associate your testimonial review stars to your Google business search listings. With rich snippets, testimonial review stars provide a distinct "attention getter" advantage.
ReviewInc provides the best features, customizability, and results at an affordable price:
  • Affordable

    Packages can be up to 40% less than some competitive platforms.
  • Automated

    Save time with the automatic integrations with your CRM.
  • Unlimited Users

    Add as many team members to the platform as you wish for no additional cost.
  • FREE Support

    No cost for support, installs or updates.
  • Extended Voice & Email Support

    10 hours weekdays, 8 am to 6 pm PT.
  • Excellent Support Library

    Includes detailed videos, articles, and how-to guides at no extra cost.

How It Works

Step 1: Review Monitoring

ReviewInc identifies the review sites and business listings and all its locations. Including the best reputation management tools, the software provide an aerial view of your online reputation. With the ability to change settings anytime, ReviewInc ensures you know where your online reputation stands.

Step 2: Collect More Reviews

Generate reviews for your business. A customized review marketing campaign engages customers to give feedback about your business on the review sites like Google Maps, Facebook Reviews, and other review sites.

Step 3: Amplify Customer Feedback

The online reputation management system is designed to take your great reviews and broadcast it to the world, amplify the positive reviews with testimonials on your website. Share on social media with a single click or automate it entirely with the free Zapier and Hootsuite apps.

Features and Benefits

Business Data

Business Insights

Gives an overview of your business online reputation which includes listings, ratings, reviews, and rankings with your competitors.

Business Evaluation

The ability to see real-time reviews from Google & Facebook within seconds and other review sites within hours so you can focus on resolutions quickly.

Competitive Data

Detailed reports on the competition and how they are ranking.

Fully Customizable Data

Place the data that is most important to you in custom detailed reports.

Review Tracking

See what your customers are saying on the most important review sites.


Email Reports

Comprehensive and customized reporting optimized for mobile viewing and delivered via email provides preferred analytics at your finger-tips.

User Specific Reports

Custom access levels and individualized reports allow everyone to see the exact information they need.

PDF Reporting

Get your reports in PDF format for easy access.

Track Ratings Over Time

Track reviews and ratings over time to see the positive progress with your company reputation.

Listing Consistency

This feature will keep your business information consistent across the board. Ensures all your preferred business contact information is consistent across all review sites so all prospects can find you.

Custom Reports

Create your own reports based on custom fields and meta data.

Competitive Reports

Detailed reports on your business competitors and how they are ranking on a Local, Regional and National scale against your company.

Competitor Ranking

See how your company compares in rank to your competitors, a big advantage in planning marketing strategies.

Customizable Report Colors

The Dashboard can be customized with your logo and exact colors in mind, giving the look and feel to maintain your brand identity.


Location Based Reports

See where negative reviews are coming from so you can quickly identify and fix any areas where the company is falling short.

Most Active Review Sites

ReviewInc monitors the MOST review sites of any service (over 600), ensuring you have the widest coverage.

Employee Insights

See how each employee is performing in the eyes of the customer.

Identify Shifts in Sentiment

Sudden shifts detected in negative feedback sentiment may uncover emerging trends in customer experience that can threaten a brand. ReviewInc finds the root cause of the problem to address it quickly.

Measure ROI

Track how your business is progressing across time periods, locations and products.

Competitor Analysis

Helps analyze relative performance against competitors based on customized success metrics.

Word Cloud

Illustrates sentiment analysis by seeing which words customers are using most often in reviews. Track key words over time with filters to metric improvements.

Track trends

Helps identify if your reputation is improving and why. Identify problems sooner than later, and reinforce what you are doing correctly.


Customer Onboarding

ReviewInc runs an online visibility assessment on your business that auto populates your account and configures your platform for campaign success.

Role-Based Dashboards

The industry’s most customizable role-based dashboard, providing robust filtering by rating, time period, source, site, campaign type and more, with the ability to re-arrange the layout to give you exactly what your team wants.

Email Dashboard

Match your dashboard to your company colors and incorporate your logo into the reports for seamless integration and brand identity.

Listing Management

Identify Listing Errors

Identify where your business and product information is inconsistent so you can ensure uniformity on all listings.

Review Generation

Collecting New Reviews

ReviewInc is the fastest, mobile friendly way to obtain customer feedback in real time. Initiate via email or SMS text.

Generate Demographic Reviews

Target and compile your customers' opinions with local, regional, national, and industry filters.

Business Drivers

Identifies your most valuable business drivers (business location, best pricing, product color, best promotions, prompt support, speed of service, etc.) to focus your message and efforts on what will build your brand preference quicker.

26 Different Languages

ReviewInc is the ONLY Reputation Management system that offers 26 different languages providing you unlimited global access for worldwide business reputation management.

QR Codes

The system creates Quick Response (QR) codes, a two-dimensional barcode for your business URL, so you can easily link customers from printed materials to write reviews.

Sentiment Based Survey

In addition to the 5 star rating system, ReviewInc also supports the happy/OK/sad faces and thumbs up/thumbs down, so it is quicker to respond to surveys on mobile phones and kiosks.

Customizable Review Site Rules

Precisely configure the desired review sites for each campaign, including the automated rules of Random, Specific Order, and Most Needed.

Visual Preview of Review Flow

A panoramic view with different smart phones, tables or desktops showing your entire business review flow and settings, all on one screen.

Automated Review Requests

Put your review generation on autopilot by automating email and text requests for reviews.

Assigned Local SMS Number

SMS texts can originate from a local area code and phone number, adding a personalized touch so customers know you are close by.

Waking Hours SMS Delivery

SMS requests will only be automatically delivered during waking hours for each location.

Review Marketing

Asking customers to share their reviews online results in potential customers seeing those awesome reviews and choosing you.

Drip Campaign

Queue up and throttle your review requests to the pace that is most appropriate for your business.

Anti-Spam Resistant

ReviewInc's email system is optimized to deliver through spam filters, resulting in high open rates and conversions.

Faulty Email Address Correction

ReviewInc’s Patent Pending Automatic Email Domain Correction fixes faulty email addresses, whenever possible, to ensure customers are reached without error.

Customer-Driven Marketing

With custom fields, discover customer preferences to upsell products and add-ons, to increase your close ratios.

Review Campaigns

Learn about your customer's desires based on customized campaigns. Tailor an entire campaign based on prospects' questionnaire responses.

Custom Email/Text Timing

Automatically schedule your marketing campaigns via email and text to arrive on the day when you want your customers to receive them.

Bulk Uploads

In addition to the automatic integrations, you may also upload campaign recipients in bulk via CSV or Excel file formats, saving time.

Variable Workflows

The review campaign responds optimally to a customer's sentiment, including immediate problem resolution to maximize customer experience.

Customer Surveys

Design customizable surveys, including custom and hidden fields, sent via email or text. Gather customer feedback without having to use a dedicated survey application.

Survey Distribution

Distribute your surveys via SMS, Email and Social Media.

Coupons & Offers

Insert offers (discounts or points) into your survey’s or review requests so you can reward customers for their feedback.

Location Specific Surveys

Ability to override defaults surveys, logos, language, etc. for specific locations.

Customizable Form Colors

The customer survey forms can be personalized with your logo and exact colors, look, and feel to maintain your existing brand identity.

Campaign Effectiveness Reports

Refine your efforts over time with reports that show the ROI for specific campaigns.

Net Promoter Score

Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It can help you gauge your customer’s overall satisfaction and loyalty to your brand.


Review Microsite on your Website

Unlike others that require you to send your customers to their website, ReviewInc includes an app/widget that allows you to run on your own website, optimizing YOUR traffic, including HTTPS secure versions.

Review Collection Widgets

Embed review collection widgets on your business websites, social pages, etc. to reach your customers easily.

Auto-Filter Spammy Reviews

Only real reviews that come from a legitimate source will be posted.

Auto-Share Reviews to Microsite

Populate your microsite automatically with your best testimonials, ensuring you always have fresh content.

Powerful Rules Management

Advanced testimonial settings and filters pull your best reviews together with the exact selected criteria.

Testimonial Widgets

Embed testimonial widgets on your business websites, social pages, etc. to easily display how your customers feel.


Highly Optimized for Mobile

Unlike others that provide a light app with scaled down features, ReviewInc has full feature web access optimized for mobile devices.

Mobile App

View your dashboard on your mobile phone for on the go access. You get the same powerful mobile capabilities as your desktop at ultra-fast speeds.

Mobile Kiosks

Receive feedback from your customers instantly with mobile kiosks.

Review Management

Review Alerts

Get notified every time someone posts a review about your product or service. Filter alert notifications by source and star rating, and immediately respond to negative reviews to curtail any repercussions.

Single Response Panel

Respond directly to your customers' public reviews from a single control panel, without having to log into multiple review sites (subject to API availability).

Issue Resolution Tracking

Tracks outstanding issues to ensure they are reviewed and resolved as soon as possible.

Manage Negative Review Resolution

Handle each negative review from beginning to end resolution.

Issue Resolution Reports

Analytic reports show workflow states over time to monitor the progress of addressing negative reviews.

Ticket System Integration

ReviewInc integrates with existing support ticket systems and popular CRM platforms to reduce double entry and ensure thorough follow up.

Review Site Link Management

Reviews and monitors review site links to ensure they remain active.

Automatically Find Review Sites

The platform searches over 600 sites automatically to find review site links that pertain to your business.

Fix Broken Links to Review Sites

Sometimes review sites go through updates, changing information and links imperative to your business. Unlike competitors who require you to find those links yourself, ReviewInc finds and fixes it for you.

Search Engine Optimization

SEO Impact Analysis

The customizable Search Engine Optimization Impact Analysis allows you to see exactly how to boost your rankings by measuring consistent listings, velocity, quantity, sentiment, keyword mentions, and breadth of reviews.

Display Stars in Google Search

ReviewInc is one of the few systems that associates your testimonial review stars to your Google search listings. With rich snippets, testimonial review stars provide a distinct attention getter advantage.

Review Boost

Recent positive reviews with content that talks about your product or service can help your Google search rankings.

Ethical Ranking & SEO

The system helps you maintain professional ethics and comply with policies from popular ranking sites.


Auto-Promo Reviews

Add fresh content to your social media by automatically thanking your customers for positive reviews.

One-Click Social Sharing

For proper control, share your reviews to your social media with a single click.

Business Cards

With Vista Print ready business cards, you have a one-stop-shop for your business card needs.


Compliant with Spam Filters

Get past spam filters with ReviewInc's optimized email system, which is critical when sending thousands of survey requests to review your product or service.

Unlimited Number of Users

Custom dashboards and reports for unlimited users allow everyone on your team to access the system their way.

Individual User Access Levels

In addition to Administrator, limited access levels include Location Based, Location Groups Based, Fixed Dashboard, Review Response, Hidden Reviewer Identity, and Read Only.

Local Time Zones

See reports in your local country time zone and preferred date/time format.

Integrates with Client Email System

If desired, send emails to your customers from your own domain for consistent branding.

Create Clients Own Email Server

Subscribe to an optional dedicated email server with a dedicated domain name. Extra fees will apply.


Hootsuite Integration

Use ReviewInc's free Hootsuite app to see multiple streams of reviews side by side with advanced filters and social media scheduling options.

Zapier Integration

ReviewInc is fully integrated with Zapier so your reviews can get plugged into many other systems dynamically.

Direct Integration

With ReviewInc’s highly secured direct API, your business and its related custom applications can be directly integrated with the platform so that you can link your data and trigger events for review requests, surveys, marketing campaigns, and more.

Salesforce Integration

Integrate directly to Salesfore.com using ReviewInc's direct and secure API to enhance customer loyalty and grow marketing capabilities.


HIPAA Compliant

ReviewInc's special ability to hide clients' names and emails in all dashboards and reports makes it one of the industry's most secure platforms with full HIPAA Compliance.

Data Encrypted

Your client list and reviewer’s information are HTTPS encrypted to ensure their comments and reviews are only accessible to you to help maintain compliance requirements.

Double Encrypted Passwords

An extra level of session specific encryption on the passwords ensures your access to the data is secure.


Monitored 24/7, with a minimal 99.9% verified uptime, ReviewInc is renowned for speed and reliability.

Training & Support

Live Chat

A live sales & support agent is available during regular business hours for any questions or issues.

Webinars & Videos

Continuing education webinars are conducted regularly to help you learn the system and better understand reputation management.


Following are testimonials from happy customers:

Saves me 8-10 hours a week in analytics building that I used to have to do by hand. Their customer service/success (Jackie and Nick) is VERY responsive and committed to helping us be successful. Would highly recommend.
Testimonial from Doctor
“Awesome! Our reviews have already increased and so has our average rating. Glad we made the decision to go with ReviewInc.”
Testimonial from Jose
“ReviewInc has exceeded expectations for our agency and the clients we leverage it for. We will be recommending as a piece of our marketing strategy for projects moving forward – guaranteed. Responsive support, customizable tools and easy-to-use interface makes review gathering, monitoring and analyzing a piece of cake. Thanks, ReviewInc!!”
“Really helps us get unbiased reviews of our performance...”
“Very happy with the platform. ReviewInc gives us the tools to effectively manage our online reputation.
“We absolutely love ReviewInc. –what an amazing program they have – it makes it so EASY for us to ask for feedback and hear what our customers think of us. Keep up the good work!!!”
Testimonial from Cynthia

Case Studies

ReviewInc increased day-one new sign ups by 300% and shortened the sales cycle by half.

Learn More

47 Location retail appliance chain increased average rating from 3.00 to 4.05 in first year.

Learn More

Automotive services chain with 150 locations increased ratings from 3.25 to 4.36.

Learn More


There are numerous other reputation management companies that help manage your business reputation. However, no competitor is as thorough with reporting, business analytics, the number of review sites, monitoring, collecting, and amplifying your online reputation as ReviewInc. The following are a few unique features to consider:
  • BEST Microsite. Compiles your reviews on YOUR site, so it generates SEO traffic for you and brands the entire process as your own.
  • Auto-Fix Link Management. ReviewInc is the only system that automatically finds, monitors, and FIXES review site links.
  • 26 Different Languages. The ONLY Reputation Management company that offers 26 different languages.
  • BEST Conversion Reports. ReviewInc is the ONLY review platform that matches requests for reviews to public reviews. See the conversion reports with metrics showing the ROI from each campaign.
  • MOST Versatile Review Generation. ReviewInc supports multiple message types and review flows to encourage customers to share public reviews online.
  • MOST Review Sites. ReviewInc includes over 600 review sites, the most in the business.
  • BEST REVIEW MONITORING. ReviewInc performs the most thorough analysis of your business reviews and gives you the most comprehensive view. It includes the:
    • BEST Dashboard. It is the Most customizable and can be arranged exactly as preferred.
    • BEST Reporting. Shows competitive rankings over time, includes customizable rules, and pushes Dashboard-like emails.
A detailed matrix that shows how ReviewInc compares to other review management software is available upon request here.

Number of Features

Competitor 1
Competitor 2
Competitor 3
Competitor 4