Why Reviews Management?
Your online business reputation represents your brand. Brand management is dependent on successful reputation management. Reputation Management is the key to successful â€śTransparent Marketingâ€ť â€“ the next generation of marketing â€“ where customers find you instead of you finding the customers.
90% of consumers say buying decisions are influenced by online reviews
88% trust online reviews as much as personal referrals
80% of consumers would try a business that had a rating of 4 stars or more
83% of business owners, executives, and marketing leaders correlate revenue growth with just a one star rating improvement
78% of business leaders correlate a decrease in business with just a one-point star
14% of consumers would try a business that has a rating of 3 stars
9% increase in revenue correlated with just one-star rating improvement
49% increase in seats sold with only a half-star improvement
66% of consumers find a local business from the Internet