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Guest Blog: A Powerful New Voice by Anne Ready

From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized. A Window On the World of Customer Experiences A review provides a window on…
neil@smokestudios.co.za
November 12, 2018
Brand AwarenessBrand ManagementCustomer FeedbackGoogleInstagramOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareStudies / Surveys

Best Time of Day to Post to Social Media

We’ve touched on Social Media Marketing in previous blog posts: (Click Here). There is no doubt that your online business reputation could benefit by incorporating social media to boost your business brand. Knowing how to use social media efficiently so that you get the most…
neil@smokestudios.co.za
September 4, 2018
Online Reviews

Update to Facebook Reviews

Many of you may already know that Facebook now allows people to leave you reviews on your Facebook business page. Some of you may already even have some reviews there! However, Facebook recently made a little tweak to how these reviews appear on your business…