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Guest Blog: A Powerful New Voice by Anne Ready

From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized. A Window On the World of Customer Experiences A review provides a window on…
neil@smokestudios.co.za
November 12, 2018
Online Reviews

When Do Customers Write Reviews?

Recent ReviewInc studies have shown how critical feedback and reviews are to a business's revenue and growth.  Useful feedback and reviews are critically valuable, however, gathering reviews presents challenges.  A new study shows just how difficult it can be to obtain feedback and reviews, as well as the best way…